Before I ordered my cup I was playing around with how my cup and picture of my dog would look. I put a picture of a Golden Retriever and the name Bree and picture of myself on one. On the other picture I put a picture of a Black Lab and a picture of myself on the other. The cup I received had a picture of a Black Lab and the name Bree and a picture of myself. Bree was my Golden Retriever not my Black Lab. I'm really upset because I can't afford another cup. Can I return this cup and have it corrected?
Hi Jacqueline! Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. An email with further explanation about this incident has been sent to you. Please check and reply if you have any other concerns or requests. We are here to help.
A sweet gift for a sad friend. Even nicer in person!
As pictured. Quick delivery. Will now order keychain
Hi Pauline! Thank you for choosing us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in our product and service. Our entire team here at Pawsionate works hard to deserve your loyalty.
The mug is proudly on display to recognise that our never to be forgotten family member is remembered each day.
Thank you for providing this memento.
I sent this cup as a gift to my daughter who just lost her dog to Cancer....he had a very unique personality and was the hardest to say good bye to....she loved the mug !